Terms and Conditions

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  Terms and Conditions 

1. Introduction 

These Terms and Conditions govern the use of services provided by **Hennessy Health and Safety Consultancy** (“we,” “us,” “our”) and apply to all clients (“you,” “your”). By booking our services, you agree to comply with these terms. 

2. Bookings and Payments 

2.1. Course Bookings: 

- All bookings must be confirmed in writing, either via email or through our online booking system. 

- Bookings are subject to availability and will be confirmed upon receipt of payment. 

2.2. Payment Terms: 

- Payment must be made in full prior to the commencement of the course or consultancy service. 

- We accept payments via bank transfer, credit/debit card, or other agreed methods. 

2.3. Late Payments: 

- Late payments may result in cancellation of your booking. 

3. Cancellation and Refund Policy 

3.1. Cancellation by the Client: 

- Cancellations made with 7 or more days’ notice will receive a full refund. 

- Cancellations made with 3-6 days’ notice will receive a 50% refund. 

- Cancellations made with less than 3 days’ notice will not be eligible for a refund. 

3.2. Cancellation by Hennessy Health and Safety Consultancy: 

- We reserve the right to cancel or reschedule courses due to unforeseen circumstances. In such cases, you will be offered a full refund or the option to transfer your booking to another date. 

4. Rescheduling 

4.1. Clients may request to reschedule their booking: 

- Rescheduling requests made with 7 or more days’ notice will incur no additional charge. 

- Requests made with less than 7 days’ notice may incur an administrative fee of 20% of the course fee. 

5. Course Attendance 

5.1. All attendees must arrive on time and attend the full course duration. Late arrivals may not be admitted, and no refund will be issued. 

5.2. Attendees must comply with all course rules and instructions provided by the trainer. Disruptive behaviour may result in removal from the course without a refund. 

6. Limitation of Liability

6.1. Hennessy Health and Safety Consultancy will not be held liable for: 

- Any personal injury, loss, or damage sustained during the course unless caused by negligence on our part. 

- Any indirect or consequential loss arising from the use of our services. 

6.2. Clients are responsible for ensuring their attendees are medically fit to participate in training courses, particularly in physical activities (if applicable). 

7. Intellectual Property 

7.1. All course materials, including training handouts and presentations, are the intellectual property of Hennessy Health and Safety Consultancy. 

7.2. You may not reproduce, distribute, or share these materials without prior written consent. 

8. Confidentiality 

8.1. We respect your confidentiality and will not disclose any information shared during consultancy or training without your permission, except where required by law. 

9. Data Protection 

9.1. We process personal data in accordance with our Privacy Policy. By booking a course, you consent to the collection and use of your information as outlined in that policy. 

10. Force Majeur 

10.1. We are not liable for any failure or delay in providing services due to events beyond our reasonable control, including natural disasters, strikes, or government restrictions. 

11. Changes to Terms and Conditions 

11.1. Hennessy Health and Safety Consultancy reserves the right to update or amend these terms at any time. Updated terms will be posted on our website and communicated to clients as necessary. 

12. Governing Law 

12.1. These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales. 

13. Contact Information 

For any questions or concerns regarding these Terms and Conditions, please contact us: 

- Email: info@hennessyhealthandsafety.co.uk